Medallia Concierge vs. Touch Stay
A side-by-side comparison based on G2 review data.
| Metric | Medallia Concierge | Touch Stay |
|---|---|---|
| Overall rating | 4.6 | 4.9 |
| Review count | 16 | 18 |
| Ease of use | 10.0 | 9.5 |
| Ease of setup | 9.5 | 9.5 |
| Quality of support | 9.5 | 9.9 |
| Meets requirements | 9.1 | 9.8 |
| NPS | 64.285714 | 100 |
| Small Business | 62.5% | 100.0% |
| Mid-Market | 37.5% | 0.0% |
| Enterprise | 0.0% | 0.0% |
| Total page views | 94 | 202 |
| Total LLM citations | 60 | 727 |
Medallia Concierge
Medallia Concierge is a software solution that helps businesses communicate with customers via texting and other mobile messaging channels.
Touch Stay
Touch Stay is a guest experience platform that helps hosts save time, reduce guest questions, and generate more revenue - powered by digital guidebooks guests actually use. At its core, Touch Stay enables hosts and property managers to deliver everything guests need in one simple, mobile-friendly place, from check-in instructions and Wi-Fi details to local recommendations and add-ons. Instead of answering the same questions repeatedly, guests can self-serve 24/7, improving the experience while reducing operational workload.
- Ease of Use
- Daily Use
- Navigation Ease
- Flexibility
- Simple
- Efficiency