G2 Vendor Directory

Medallia Agent Connect vs. ReputationStacker

A side-by-side comparison based on G2 review data.

MetricMedallia Agent Connect

by Medallia

ReputationStacker

by ReputationStacker

Overall rating4.64.9
Review count276145
Ease of use9.39.9
Ease of setup9.29.9
Quality of support9.410.0
Meets requirements9.29.9
NPS75.47169897.241379
Small Business38.4%55.9%
Mid-Market54.3%34.5%
Enterprise7.2%9.7%
Total page views239375
Total LLM citations375625

Medallia Agent Connect

Stella Connect by Medallia is the first platform that connects customer feedback, QA, and coaching, giving CX leaders visibility into performance and driving improvement of frontline teams. Create a motivated and engaged work-from-anywhere team that brings a human touch to every customer interaction. Gain Visibility into Performance: Whether your service center is remote, co-located, operated internally, or you work with BPOs, easily access insights to understand how your entire service organization is performing.

Pros

    ReputationStacker

    ReputationStacker’s reputation management software helps businesses get more reviews, rank higher in local search, and win more customers... automatically. It is a completely hands-off system designed to scale effortlessly, making it especially powerful for local businesses, multi-location brands, and healthcare organizations looking to boost reviews, improve customer experience, and dominate local search.

    Pros

    • Ease of Use
    • Review Increase
    • Reputation Management
    • Automation
    • Easy Setup
    • Setup Ease