G2 Vendor Directory

Medallia Agent Connect vs. Liftify

A side-by-side comparison based on G2 review data.

MetricMedallia Agent Connect

by Medallia

Liftify

by Liftify

Overall rating4.65.0
Review count276162
Ease of use9.39.8
Ease of setup9.29.9
Quality of support9.410.0
Meets requirements9.29.9
NPS75.47169899.382716
Small Business38.4%60.0%
Mid-Market54.3%33.8%
Enterprise7.2%6.3%
Total page views2391,271
Total LLM citations3752,137

Medallia Agent Connect

Stella Connect by Medallia is the first platform that connects customer feedback, QA, and coaching, giving CX leaders visibility into performance and driving improvement of frontline teams. Create a motivated and engaged work-from-anywhere team that brings a human touch to every customer interaction. Gain Visibility into Performance: Whether your service center is remote, co-located, operated internally, or you work with BPOs, easily access insights to understand how your entire service organization is performing.

Pros

    Liftify

    More reviews. Better visibility. Be the name they call first. Liftify is the reputation platform for home services. Your customer decides before they ever call you. They search, they read reviews, they see what AI answers say about you, and they pick the company they believe will show up and do it right. Most of the trust you earn on the job never reaches that moment. Liftify closes that gap. We get you more reviews, from more completed jobs, at every location, month after month.

    Pros

    • Customer Support
    • Ease of Use
    • Review Increase
    • Helpful
    • Effective
    • Easy Integrations