G2 Vendor Directory

Maze vs. UserVoice

A side-by-side comparison based on G2 review data.

MetricMaze

by Maze

UserVoice

by UserVoice

Overall rating4.54.5
Review count111243
Ease of use9.18.9
Ease of setup9.68.7
Quality of support8.99.2
Meets requirements8.49.1
NPS66.66666769.827586
Small Business31.5%10.3%
Mid-Market45.9%61.3%
Enterprise22.5%28.4%
Total page views838493
Total LLM citations10,9844,380

Maze

All of your research, one platform. Trusted by over 60,000 product teams, Maze empowers researchers to be change-makers, turning research into a center of influence and customer insights into a lasting competitive advantage. By bringing recruiting, testing, and analysis together, Maze helps organizations move from intuition to evidence, faster. From researchers to designers and product managers, anyone can run studies that answer any question and drive better decisions at any altitude.

Pros

  • Features
  • Ease of Use
  • User Interface
  • Intuitive
  • Survey Management
  • Tracking

UserVoice

UserVoice is a customer feedback management solution designed to help teams effectively gather, analyze, and act on user insights. This platform streamlines the process of collecting feedback from customers, making it easier for product teams to prioritize features and improvements based on real user needs. By centralizing feedback, UserVoice enables organizations to transform scattered input into actionable data, ensuring that product development aligns closely with customer expectations.

Pros

  • Feedback Management
  • Ease of Use
  • Feedback
  • Helpful
  • Customer Support
  • Idea Management