Mautic vs. SAP Engagement Cloud (formerly SAP Emarsys)
A side-by-side comparison based on G2 review data.
| Metric | Mautic | SAP Engagement Cloud (formerly SAP Emarsys) |
|---|---|---|
| Overall rating | 4.6 | 4.2 |
| Review count | 22 | 666 |
| Ease of use | 8.1 | 8.4 |
| Ease of setup | 7.5 | 7.6 |
| Quality of support | 6.7 | 8.6 |
| Meets requirements | 9.0 | 8.5 |
| NPS | 86.363636 | 45.9375 |
| Small Business | 88.9% | 24.1% |
| Mid-Market | 11.1% | 53.1% |
| Enterprise | 0.0% | 22.8% |
| Total page views | 165 | 1,440 |
| Total LLM citations | 726 | 5,039 |
Mautic
Mautic is an open source cross-channel campaign management software solution designed to enable users to build email, nurture campaigns, personalize messages, execute A/B tests, and measure results. The open source product is community supported.
SAP Engagement Cloud (formerly SAP Emarsys)
SAP Engagement Cloud (formerly SAP Emarsys) helps organizations power unique engagement by connecting real-time customer insights with the operational signals that run the business. As part of the SAP Customer Experience (CX) portfolio, Engagement Cloud enables personalized, AI-driven interactions across every channel—turning moments like orders, service events, and loyalty milestones into timely, relevant experiences that build trust, strengthen relationships, and drive growth.
- Ease of Use
- Automation
- Features
- Helpful
- Personalization
- Intuitive