Matrix42 FastViewer vs. Syncro
A side-by-side comparison based on G2 review data.
| Metric | Matrix42 FastViewer | Syncro |
|---|---|---|
| Overall rating | 4.3 | 4.5 |
| Review count | 84 | 564 |
| Ease of use | 8.9 | 9.0 |
| Ease of setup | 8.4 | 8.9 |
| Quality of support | 9.0 | 8.7 |
| Meets requirements | 9.0 | 8.9 |
| NPS | 49.367089 | 67.49556 |
| Small Business | 50.0% | 89.0% |
| Mid-Market | 41.7% | 10.0% |
| Enterprise | 8.3% | 1.0% |
| Total page views | 84 | 3,336 |
| Total LLM citations | 258 | 14,162 |
Matrix42 FastViewer
Matrix42 FastViewer is a remote support and maintenance solution designed to facilitate seamless remote control of computers and devices, regardless of location. It enables IT teams to troubleshoot issues, perform maintenance tasks, and transfer files efficiently, all while ensuring secure and reliable connections. Key Features and Functionality: - Remote Control: Access and control unattended computers and servers as if on-site, allowing for efficient troubleshooting and maintenance.
- Ease of Use
- Remote Work
- Security
- Video Conferencing
- Video Quality
- Reliability
Syncro
Syncro unifies RMM, PSA, and Microsoft 365 security management in a single platform for MSPs and internal IT departments. Built-in AI handles the repetitive work that fills a technician's day, from alert triage to ticket updates and reporting, so teams deliver services faster and scale profitably instead of absorbing the cost of tool sprawl that creates security gaps and slows them down. RMM Built for MSPs and IT Teams Syncro's RMM delivers unlimited endpoint management with complete visibility across every client environment and internal network from a single console.
- Ease of Use
- Features
- Easy Setup
- Integrations
- Automation
- Customer Support