Matrix42 FastViewer vs. SolarWinds DameWare Remote Support
A side-by-side comparison based on G2 review data.
| Metric | Matrix42 FastViewer | SolarWinds DameWare Remote Support |
|---|---|---|
| Overall rating | 4.3 | 4.3 |
| Review count | 84 | 68 |
| Ease of use | 8.9 | 9.1 |
| Ease of setup | 8.4 | 9.0 |
| Quality of support | 9.0 | 8.5 |
| Meets requirements | 9.0 | 9.3 |
| NPS | 49.367089 | 52.941176 |
| Small Business | 50.0% | 14.7% |
| Mid-Market | 41.7% | 50.0% |
| Enterprise | 8.3% | 35.3% |
| Total page views | 84 | 180 |
| Total LLM citations | 258 | 915 |
Matrix42 FastViewer
Matrix42 FastViewer is a remote support and maintenance solution designed to facilitate seamless remote control of computers and devices, regardless of location. It enables IT teams to troubleshoot issues, perform maintenance tasks, and transfer files efficiently, all while ensuring secure and reliable connections. Key Features and Functionality: - Remote Control: Access and control unattended computers and servers as if on-site, allowing for efficient troubleshooting and maintenance.
- Ease of Use
- Remote Work
- Security
- Video Conferencing
- Video Quality
- Reliability
SolarWinds DameWare Remote Support
Dameware® Remote Support is an affordable and easy-to-use remote support software designed to simplify and accelerate remote IT administration tasks for IT admins and support technicians. Dameware Remote Support includes the built-in Dameware Mini Remote Control for gaining remote access to Windows®, Linux®, and Mac® OS X® systems. Dameware is a trusted, award-winning brand used by thousands of organizations worldwide.
- Ease of Use
- Remote Control
- Automation
- Remote Access
- Affordable
- Software Updates