Matrix42 FastViewer vs. ScreenConnect
A side-by-side comparison based on G2 review data.
| Metric | Matrix42 FastViewer | ScreenConnect |
|---|---|---|
| Overall rating | 4.3 | 4.7 |
| Review count | 84 | 520 |
| Ease of use | 8.9 | 9.4 |
| Ease of setup | 8.4 | 9.1 |
| Quality of support | 9.0 | 9.0 |
| Meets requirements | 9.0 | 9.4 |
| NPS | 49.367089 | 80.040733 |
| Small Business | 50.0% | 66.5% |
| Mid-Market | 41.7% | 30.2% |
| Enterprise | 8.3% | 3.3% |
| Total page views | 84 | 621 |
| Total LLM citations | 258 | 4,745 |
Matrix42 FastViewer
Matrix42 FastViewer is a remote support and maintenance solution designed to facilitate seamless remote control of computers and devices, regardless of location. It enables IT teams to troubleshoot issues, perform maintenance tasks, and transfer files efficiently, all while ensuring secure and reliable connections. Key Features and Functionality: - Remote Control: Access and control unattended computers and servers as if on-site, allowing for efficient troubleshooting and maintenance.
- Ease of Use
- Remote Work
- Security
- Video Conferencing
- Video Quality
- Reliability
ScreenConnect
ScreenConnect delivers fast, flexible, and secure remote desktop and mobile support solutions for every industry and need. With ScreenConnect, IT teams can raise the bar for remote support and reduce customer downtime through on-demand access to desktops, mobile devices, and more. No matter where you work, how you work, and who you work for, ScreenConnect helps you serve customers securely, silently, and seamlessly.
- Remote Work
- Reliability
- Ease of Use
- Remote Access
- Easy Communication
- Connection Speed