Matrix42 FastViewer vs. NetSupport Manager
A side-by-side comparison based on G2 review data.
| Metric | Matrix42 FastViewer | NetSupport Manager |
|---|---|---|
| Overall rating | 4.3 | 4.7 |
| Review count | 84 | 18 |
| Ease of use | 8.9 | 9.5 |
| Ease of setup | 8.4 | 9.3 |
| Quality of support | 9.0 | 9.8 |
| Meets requirements | 9.0 | 9.7 |
| NPS | 49.367089 | 88.235294 |
| Small Business | 50.0% | 22.2% |
| Mid-Market | 41.7% | 55.6% |
| Enterprise | 8.3% | 22.2% |
| Total page views | 84 | 97 |
| Total LLM citations | 258 | 208 |
Matrix42 FastViewer
Matrix42 FastViewer is a remote support and maintenance solution designed to facilitate seamless remote control of computers and devices, regardless of location. It enables IT teams to troubleshoot issues, perform maintenance tasks, and transfer files efficiently, all while ensuring secure and reliable connections. Key Features and Functionality: - Remote Control: Access and control unattended computers and servers as if on-site, allowing for efficient troubleshooting and maintenance.
- Ease of Use
- Remote Work
- Security
- Video Conferencing
- Video Quality
- Reliability
NetSupport Manager
Secure, multi-platform remote access to workstations and servers. NetSupport Manager has consistently led the way with innovative features to aid remote PC management for 34 years. Designed to operate over your LAN, WAN or the internet, securely and without the need for firewall configuration, NetSupport Manager provides a single, high-speed solution for the remote management of critical systems, servers and users – with no need for third-party services or ongoing subscription costs.