Matrix42 FastViewer vs. Microsoft Quick Assist
A side-by-side comparison based on G2 review data.
| Metric | Matrix42 FastViewer | Microsoft Quick Assist |
|---|---|---|
| Overall rating | 4.3 | 4.4 |
| Review count | 84 | 34 |
| Ease of use | 8.9 | 9.7 |
| Ease of setup | 8.4 | 9.7 |
| Quality of support | 9.0 | 9.2 |
| Meets requirements | 9.0 | 9.1 |
| NPS | 49.367089 | 59.375 |
| Small Business | 50.0% | 41.2% |
| Mid-Market | 41.7% | 26.5% |
| Enterprise | 8.3% | 32.4% |
| Total page views | 84 | 204 |
| Total LLM citations | 258 | 1,267 |
Matrix42 FastViewer
Matrix42 FastViewer is a remote support and maintenance solution designed to facilitate seamless remote control of computers and devices, regardless of location. It enables IT teams to troubleshoot issues, perform maintenance tasks, and transfer files efficiently, all while ensuring secure and reliable connections. Key Features and Functionality: - Remote Control: Access and control unattended computers and servers as if on-site, allowing for efficient troubleshooting and maintenance.
- Ease of Use
- Remote Work
- Security
- Video Conferencing
- Video Quality
- Reliability
Microsoft Quick Assist
Quick Assist is a new app in Windows 10 that enables you to receive or provide assistance over a remote connection. We encourage you to try Quick Assist for a more streamlined, easy-to-use experience.
- Easy Setup
- Ease of Use
- Remote Support