Matrix42 FastViewer vs. ISL Online
A side-by-side comparison based on G2 review data.
| Metric | Matrix42 FastViewer | ISL Online |
|---|---|---|
| Overall rating | 4.3 | 4.6 |
| Review count | 84 | 625 |
| Ease of use | 8.9 | 9.4 |
| Ease of setup | 8.4 | 9.2 |
| Quality of support | 9.0 | 9.3 |
| Meets requirements | 9.0 | 9.1 |
| NPS | 49.367089 | 75.369458 |
| Small Business | 50.0% | 51.7% |
| Mid-Market | 41.7% | 26.0% |
| Enterprise | 8.3% | 22.3% |
| Total page views | 84 | 703 |
| Total LLM citations | 258 | 3,394 |
Matrix42 FastViewer
Matrix42 FastViewer is a remote support and maintenance solution designed to facilitate seamless remote control of computers and devices, regardless of location. It enables IT teams to troubleshoot issues, perform maintenance tasks, and transfer files efficiently, all while ensuring secure and reliable connections. Key Features and Functionality: - Remote Control: Access and control unattended computers and servers as if on-site, allowing for efficient troubleshooting and maintenance.
- Ease of Use
- Remote Work
- Security
- Video Conferencing
- Video Quality
- Reliability
ISL Online
ISL Online is a remote desktop and remote support software solution that enables IT support teams, managed service providers (MSPs), and enterprise IT departments to securely access, control, and troubleshoot Windows, Mac, Linux, and mobile devices (iOS and Android), with or without an end user present. ISL Online is used for attended remote support, unattended remote access, and help desk support across distributed IT environments.
- Ease of Use
- Customer Support
- Remote Support
- Easy Setup
- Remote Access
- Simple