G2 Vendor Directory

Matrix42 FastViewer vs. Apple Remote Desktop

A side-by-side comparison based on G2 review data.

MetricMatrix42 FastViewer

by Matrix42

Apple Remote Desktop

by Apple

Overall rating4.34.3
Review count8453
Ease of use8.98.8
Ease of setup8.48.4
Quality of support9.08.3
Meets requirements9.08.6
NPS49.36708945.283019
Small Business50.0%35.8%
Mid-Market41.7%30.2%
Enterprise8.3%34.0%
Total page views84129
Total LLM citations2581,214

Matrix42 FastViewer

Matrix42 FastViewer is a remote support and maintenance solution designed to facilitate seamless remote control of computers and devices, regardless of location. It enables IT teams to troubleshoot issues, perform maintenance tasks, and transfer files efficiently, all while ensuring secure and reliable connections. Key Features and Functionality: - Remote Control: Access and control unattended computers and servers as if on-site, allowing for efficient troubleshooting and maintenance.

Pros

  • Ease of Use
  • Remote Work
  • Security
  • Video Conferencing
  • Video Quality
  • Reliability

Apple Remote Desktop

Apple Remote Desktop (ARD) is a comprehensive remote management software developed by Apple Inc., designed to facilitate the administration of Mac computers over a network. First introduced in 2002, ARD enables system administrators and educators to efficiently control, monitor, and manage multiple Mac systems from a central location. This tool is particularly beneficial in environments such as educational institutions and businesses, where managing numerous devices is essential.

Pros

  • Ease of Use
  • File Transfer