G2 Vendor Directory

MassMailer vs. Bigin by Zoho CRM

A side-by-side comparison based on G2 review data.

MetricMassMailer

by MassMailer, Inc.

Bigin by Zoho CRM

by Zoho

Overall rating4.44.6
Review count23877
Ease of use9.19.2
Ease of setup7.88.9
Quality of support9.08.7
Meets requirements9.38.8
NPS56.52173974.112257
Small Business38.1%90.9%
Mid-Market52.4%8.1%
Enterprise9.5%1.0%
Total page views2193,314
Total LLM citations15221,375

MassMailer

MassMailer is the best solution for eliminating Salesforce email limitations when sending mass emails via the mass email wizard or campaigns. The simplest, easiest, and fastest way to send mass emails from within Salesforce Track email statistics, including click-throughs, opens, bounces, invalids, and more. Keep track of which email templates perform better and optimize your emailing. Choose to send an email now or schedule for later.

Pros

  • Customer Support
  • Ease of Use
  • Integrations
  • Easy Integration
  • Efficiency
  • Salesforce Integration

Bigin by Zoho CRM

Bigin by Zoho CRM is a simplified, AI-ready customer relationship management (CRM) software designed specifically for small businesses, startups, and customer-facing teams. Trusted by 50,000+ businesses across 150+ countries, Bigin helps small businesses unify all customer-facing operations — marketing, sales, onboarding, delivery, and support and helps manage customer relationships effectively.

Pros

  • Ease of Use
  • Simple
  • Intuitive
  • Simplicity
  • Features
  • Affordable