G2 Vendor Directory

Market360 vs. TruRating

A side-by-side comparison based on G2 review data.

MetricMarket360

by eClerx

TruRating

by TruRating

Overall rating4.34.8
Review count4112
Ease of use8.49.7
Ease of setup8.88.6
Quality of support8.99.9
Meets requirements8.59.4
NPS60.9756190.909091
Small Business48.8%0.0%
Mid-Market39.0%0.0%
Enterprise12.2%100.0%
Total page views165289
Total LLM citations402106

Market360

Market360 helps brands, retailers, and manufacturers grow online revenue with variant-level data and insights. Supported by eCommerce experts, we empower your teams to make decisions at speed and scale.

Pros

  • Data Accuracy
  • Ease of Use
  • Data Centralization
  • Real-time Data
  • Speed

TruRating

TruRating helps retailers, restaurant leaders and operators turn real-time customer feedback into consumer intelligence, hearing from an average of 84% of customers in-store through our patented point-of-payment technology and 43% online through seamless digital integrations. With over one billion ratings collected worldwide, our AI-powered platform transforms genuine shopper sentiment into the clarity leaders need to improve experiences, measure performance, and drive growth across every channel.

Pros

  • Customer Support
  • Helpful
  • Ease of Use
  • Simple
  • Customization
  • Feedback