G2 Vendor Directory

Maple vs. Updox

A side-by-side comparison based on G2 review data.

MetricMaple

by Maple

Updox

by EverCommerce

Overall rating3.74.3
Review count12104
Ease of use8.19.2
Ease of setup7.99.0
Quality of support7.58.9
Meets requirements7.59.1
NPS061.165049
Small Business58.3%85.4%
Mid-Market25.0%8.7%
Enterprise16.7%5.8%
Total page views187263
Total LLM citations9861,047

Maple

Maple is the only Canadian virtual care platform to offer 24/7 access to doctors, with under five minute wait times. Patients see a Canadian-licensed doctor for each and every on-demand consultation — no nurse triage or complicated user flow. We also offer specialist care from licensed psychotherapists, psychiatrists, endocrinologists, dermatologists, oncology navigators, and many more.

Pros

  • Ease of Use
  • Form Management

Updox

With over 470k users, 68k physicians, 150 million patients and 150+ EHR integrations, Updox empowers physicians, pharmacists and other healthcare providers and staff to be more efficient and effective. We provide HIPAA-compliant electronic fax, secure text & SMS, video chat, patient reminders, broadcast messaging and so much more.

Pros