G2 Vendor Directory

ManageEngine ServiceDesk Plus vs. ClickUp

A side-by-side comparison based on G2 review data.

MetricManageEngine ServiceDesk Plus

by Zoho

ClickUp

by ClickUp

Overall rating4.24.6
Review count25315,182
Ease of use8.78.7
Ease of setup8.48.5
Quality of support8.49.0
Meets requirements8.89.1
NPS46.15384677.284123
Small Business9.6%77.7%
Mid-Market59.0%18.5%
Enterprise31.5%3.8%
Total page views95443,073
Total LLM citations19,314110,700

ManageEngine ServiceDesk Plus

ServiceDesk Plus is ITIL-ready help desk software with integrated Asset and Project Management capabilities. With advanced ITSM functionality and easy-to-use capability, ServiceDesk Plus helps IT support teams deliver world-class service to end users with reduced costs and complexity. It comes in three editions and is available in 29 different languages. Over 100,000 organizations and 750,000 technicians, across 185 countries, trust ServiceDesk Plus to optimize IT service desk performance. It is fully integrated and easy to set up - without extensive customization or integrations.

Pros

  • Ease of Use
  • Features
  • User Interface
  • Integrations
  • Customer Support
  • Intuitive

ClickUp

ClickUp is the world’s first Converged AI Workspace, bringing together all work apps, data, and workflows. ClickUp eliminates all forms of work sprawl to provide 100% context and a single place for humans and agents to work, together. Trusted by more than 20 million users worldwide, ClickUp is on a mission to maximize human productivity.

Pros

  • Ease of Use
  • Task Management
  • Features
  • Project Management
  • Organization
  • Team Collaboration