G2 Vendor Directory

ManageEngine Remote Access Plus vs. TeamViewer

A side-by-side comparison based on G2 review data.

MetricManageEngine Remote Access Plus

by Zoho

TeamViewer

by TeamViewer

Overall rating4.44.5
Review count354,213
Ease of use9.19.2
Ease of setup9.29.2
Quality of support9.18.8
Meets requirements9.29.2
NPS58.82352968.368587
Small Business52.9%43.5%
Mid-Market38.2%35.7%
Enterprise8.8%20.7%
Total page views1295,671
Total LLM citations29032,549

ManageEngine Remote Access Plus

ManageEngine Remote Access Plus is an enterprise remote support and troubleshooting solution that enables IT teams and help desk technicians to securely access, diagnose, and resolve issues on remote endpoints from a centralized console. It supports Windows, macOS, Linux, and Android devices, with both attended and unattended remote access. Technicians can use built-in tools such as remote command prompt, task manager, registry, device manager, file manager, event viewer, Wake on LAN, and network performance monitoring to troubleshoot issues without being physically present.

Pros

  • Automation
  • Deployment Ease
  • Easy Setup
  • Ease of Use
  • Easy Integrations
  • Implementation Ease

TeamViewer

TeamViewer is a leading provider of remote connectivity software for individuals and businesses of all sizes. Our remote software enables companies across various industries to enhance their efficiency and achieve their business goals by digitally transforming their processes. We offer a selection of bespoke solutions: TeamViewer Tensor, our enterprise remote connectivity solution, enables businesses to connect, manage, and protect computers, mobile devices, and embedded platforms – on site and around the globe.

Pros

  • Ease of Use
  • Remote Access
  • Remote Control
  • Easy Access
  • Remote Work
  • Remote Support