ManageEngine Remote Access Plus vs. SureMDM by 42Gears
A side-by-side comparison based on G2 review data.
| Metric | ManageEngine Remote Access Plus | SureMDM by 42Gears |
|---|---|---|
| Overall rating | 4.4 | 4.7 |
| Review count | 35 | 97 |
| Ease of use | 9.1 | 9.2 |
| Ease of setup | 9.2 | 9.0 |
| Quality of support | 9.1 | 9.4 |
| Meets requirements | 9.2 | 9.5 |
| NPS | 58.823529 | 88.421053 |
| Small Business | 52.9% | 21.6% |
| Mid-Market | 38.2% | 44.3% |
| Enterprise | 8.8% | 34.0% |
| Total page views | 129 | 495 |
| Total LLM citations | 290 | 4,108 |
ManageEngine Remote Access Plus
ManageEngine Remote Access Plus is an enterprise remote support and troubleshooting solution that enables IT teams and help desk technicians to securely access, diagnose, and resolve issues on remote endpoints from a centralized console. It supports Windows, macOS, Linux, and Android devices, with both attended and unattended remote access. Technicians can use built-in tools such as remote command prompt, task manager, registry, device manager, file manager, event viewer, Wake on LAN, and network performance monitoring to troubleshoot issues without being physically present.
- Automation
- Deployment Ease
- Easy Setup
- Ease of Use
- Easy Integrations
- Implementation Ease
SureMDM by 42Gears
SureMDM is an intuitive and powerful Unified Endpoint Management (UEM) solution that supports Android, iOS/iPadOS, Windows, Linux, macOS, Wear OS, Chrome OS, VR, and IoT platforms. It also enables management of rugged handhelds and mobile computing devices from various OEMs, along with Peripheral or Things Management capabilities through plugins. In addition, SureMDM has built in Mobile Threat Defense to protect Android devices from cyberthreats, Zero Trust Network Access through SureAccess, and Identity and Access Management via SureIdP.
- Ease of Use
- Customer Support
- Device Management
- Features
- Remote Access
- Security