G2 Vendor Directory

ManageEngine Remote Access Plus vs. SureMDM by 42Gears

A side-by-side comparison based on G2 review data.

MetricManageEngine Remote Access Plus

by Zoho

SureMDM by 42Gears

by 42Gears Mobility Systems

Overall rating4.44.7
Review count3597
Ease of use9.19.2
Ease of setup9.29.0
Quality of support9.19.4
Meets requirements9.29.5
NPS58.82352988.421053
Small Business52.9%21.6%
Mid-Market38.2%44.3%
Enterprise8.8%34.0%
Total page views129495
Total LLM citations2904,108

ManageEngine Remote Access Plus

ManageEngine Remote Access Plus is an enterprise remote support and troubleshooting solution that enables IT teams and help desk technicians to securely access, diagnose, and resolve issues on remote endpoints from a centralized console. It supports Windows, macOS, Linux, and Android devices, with both attended and unattended remote access. Technicians can use built-in tools such as remote command prompt, task manager, registry, device manager, file manager, event viewer, Wake on LAN, and network performance monitoring to troubleshoot issues without being physically present.

Pros

  • Automation
  • Deployment Ease
  • Easy Setup
  • Ease of Use
  • Easy Integrations
  • Implementation Ease

SureMDM by 42Gears

SureMDM is an intuitive and powerful Unified Endpoint Management (UEM) solution that supports Android, iOS/iPadOS, Windows, Linux, macOS, Wear OS, Chrome OS, VR, and IoT platforms. It also enables management of rugged handhelds and mobile computing devices from various OEMs, along with Peripheral or Things Management capabilities through plugins. In addition, SureMDM has built in Mobile Threat Defense to protect Android devices from cyberthreats, Zero Trust Network Access through SureAccess, and Identity and Access Management via SureIdP.

Pros

  • Ease of Use
  • Customer Support
  • Device Management
  • Features
  • Remote Access
  • Security