G2 Vendor Directory

ManageEngine Remote Access Plus vs. SightCall

A side-by-side comparison based on G2 review data.

MetricManageEngine Remote Access Plus

by Zoho

SightCall

by SightCall

Overall rating4.44.5
Review count3521
Ease of use9.19.5
Ease of setup9.28.6
Quality of support9.19.5
Meets requirements9.29.4
NPS58.82352975
Small Business52.9%52.4%
Mid-Market38.2%42.9%
Enterprise8.8%4.8%
Total page views129100
Total LLM citations290157

ManageEngine Remote Access Plus

ManageEngine Remote Access Plus is an enterprise remote support and troubleshooting solution that enables IT teams and help desk technicians to securely access, diagnose, and resolve issues on remote endpoints from a centralized console. It supports Windows, macOS, Linux, and Android devices, with both attended and unattended remote access. Technicians can use built-in tools such as remote command prompt, task manager, registry, device manager, file manager, event viewer, Wake on LAN, and network performance monitoring to troubleshoot issues without being physically present.

Pros

  • Automation
  • Deployment Ease
  • Easy Setup
  • Ease of Use
  • Easy Integrations
  • Implementation Ease

SightCall

SightCall is the world’s leading augmented-reality powered video cloud platform, delivering live, remote interactions between business and customers on every continent around the globe. In a connected, mobile-first world, businesses leveraging SightCall have the ability to see what their customers see and guide them remotely. With over 10 years of experience in remote video assistance, SightCall helps businesses transform their customer service and field service with the power of augmented reality and live video. For more information, visit www.sightcall.com.

Pros