G2 Vendor Directory

ManageEngine Remote Access Plus vs. Pulseway

A side-by-side comparison based on G2 review data.

MetricManageEngine Remote Access Plus

by Zoho

Pulseway

by MMSoft Design

Overall rating4.44.5
Review count35125
Ease of use9.19.2
Ease of setup9.29.1
Quality of support9.19.1
Meets requirements9.29.2
NPS58.82352968.852459
Small Business52.9%52.4%
Mid-Market38.2%42.7%
Enterprise8.8%4.8%
Total page views129537
Total LLM citations2903,310

ManageEngine Remote Access Plus

ManageEngine Remote Access Plus is an enterprise remote support and troubleshooting solution that enables IT teams and help desk technicians to securely access, diagnose, and resolve issues on remote endpoints from a centralized console. It supports Windows, macOS, Linux, and Android devices, with both attended and unattended remote access. Technicians can use built-in tools such as remote command prompt, task manager, registry, device manager, file manager, event viewer, Wake on LAN, and network performance monitoring to troubleshoot issues without being physically present.

Pros

  • Automation
  • Deployment Ease
  • Easy Setup
  • Ease of Use
  • Easy Integrations
  • Implementation Ease

Pulseway

Pulseway is RMM software, built to help MSPs and IT teams reduce downtime, take control and become more efficient. Pulseway provides all-in-one IT monitoring and management software, filled with features and modules to boost your productivity straight out of the box and never miss critical alerts. - Pulseway’s comprehensive remote monitoring and management (RMM) software provides a complete view across your network. View operational data for workstations, servers, VMs, network devices and more, while resolving issues straight from the same interface.

Pros

  • Ease of Use
  • Customer Support
  • Features
  • Monitoring
  • Responsive Support
  • Intuitive