G2 Vendor Directory

ManageEngine Remote Access Plus vs. NinjaOne

A side-by-side comparison based on G2 review data.

MetricManageEngine Remote Access Plus

by Zoho

NinjaOne

by NinjaOne

Overall rating4.44.7
Review count355,553
Ease of use9.19.3
Ease of setup9.29.2
Quality of support9.19.2
Meets requirements9.29.2
NPS58.82352982.241285
Small Business52.9%46.2%
Mid-Market38.2%46.4%
Enterprise8.8%7.4%
Total page views12912,935
Total LLM citations29044,059

ManageEngine Remote Access Plus

ManageEngine Remote Access Plus is an enterprise remote support and troubleshooting solution that enables IT teams and help desk technicians to securely access, diagnose, and resolve issues on remote endpoints from a centralized console. It supports Windows, macOS, Linux, and Android devices, with both attended and unattended remote access. Technicians can use built-in tools such as remote command prompt, task manager, registry, device manager, file manager, event viewer, Wake on LAN, and network performance monitoring to troubleshoot issues without being physically present.

Pros

  • Automation
  • Deployment Ease
  • Easy Setup
  • Ease of Use
  • Easy Integrations
  • Implementation Ease

NinjaOne

NinjaOne unifies IT to simplify work for 40,000 customers in 140+ countries. The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience at work.

Pros

  • Ease of Use
  • Features
  • Remote Access
  • Automation
  • Customer Support
  • User Interface