G2 Vendor Directory

ManageEngine Remote Access Plus vs. Addigy

A side-by-side comparison based on G2 review data.

MetricManageEngine Remote Access Plus

by Zoho

Addigy

by Addigy

Overall rating4.44.5
Review count35227
Ease of use9.18.5
Ease of setup9.28.5
Quality of support9.19.2
Meets requirements9.29.2
NPS58.82352969.339623
Small Business52.9%61.6%
Mid-Market38.2%33.9%
Enterprise8.8%4.5%
Total page views129816
Total LLM citations2904,533

ManageEngine Remote Access Plus

ManageEngine Remote Access Plus is an enterprise remote support and troubleshooting solution that enables IT teams and help desk technicians to securely access, diagnose, and resolve issues on remote endpoints from a centralized console. It supports Windows, macOS, Linux, and Android devices, with both attended and unattended remote access. Technicians can use built-in tools such as remote command prompt, task manager, registry, device manager, file manager, event viewer, Wake on LAN, and network performance monitoring to troubleshoot issues without being physically present.

Pros

  • Automation
  • Deployment Ease
  • Easy Setup
  • Ease of Use
  • Easy Integrations
  • Implementation Ease

Addigy

Addigy is the only Apple Device Management platform that lets IT admins manage Apple devices in real-time, including macOS, iOS, iPadOS and tvOS devices. Our cloud-based multi-tenant platform combines MDM with live agent capabilities to manage and secure your Apple ecosystem — whether you’re managing 100 devices or 10,000. Addigy Guarantees Your Apple Success! How? Let us show you: • Real-time monitoring and management of all your Apple devices. • Secure user onboarding, fully automated. Deploy a new Mac in less than 5 minutes.

Pros

  • Ease of Use
  • Features
  • Customer Support
  • Device Management
  • Apple Device Management
  • Remote Access