G2 Vendor Directory

ManageEngine Endpoint Central MSP vs. Remote Monitoring and Management

A side-by-side comparison based on G2 review data.

MetricManageEngine Endpoint Central MSP

by Zoho

Remote Monitoring and Management

by Atera

Overall rating4.14.6
Review count271,284
Ease of use8.99.3
Ease of setup8.49.3
Quality of support8.39.1
Meets requirements8.58.9
NPS29.6296377.111287
Small Business37.0%55.7%
Mid-Market48.1%30.8%
Enterprise14.8%13.5%
Total page views3508,817
Total LLM citations1,506811

ManageEngine Endpoint Central MSP

Endpoint Central MSP is a unified endpoint management solution designed for Managed Service Providers (MSPs). It offers a centralized platform for efficiently managing a wide range of endpoints, including desktops, servers, laptops, tablets, smartphones, and POS devices. By consolidating endpoint security and management into a single interface, Endpoint Central MSP empowers MSPs to secure and maintain diverse client environments effectively. The software also includes robust remote desktop-sharing capabilities to enhance IT administration efficiency.

Pros

  • Easy Deployment
  • Patch Management
  • Asset Management
  • Patching
  • Ease of Use
  • Patching Efficiency

Remote Monitoring and Management

Atera is defining the category of Autonomous IT, where AI agents resolve technical incidents end to end, without a technician in the loop. Atera's AI-native IT management platform consolidates RMM, helpdesk, ticketing, advanced reporting, and automation, empowering IT teams and MSPs to manage and protect infrastructure, automate tasks, and boost service quality by reducing downtime and improving SLAs.

Pros

  • Ease of Use
  • Features
  • Automation
  • Efficiency
  • Remote Access
  • Monitoring