ManageEngine Asset Explorer vs. SolarWinds Service Desk
A side-by-side comparison based on G2 review data.
| Metric | ManageEngine Asset Explorer | SolarWinds Service Desk |
|---|---|---|
| Overall rating | 4.2 | 4.3 |
| Review count | 13 | 789 |
| Ease of use | 9.1 | 9.1 |
| Ease of setup | 8.6 | 8.8 |
| Quality of support | 8.4 | 9.0 |
| Meets requirements | 8.4 | 8.8 |
| NPS | 46.153846 | 53.333333 |
| Small Business | 0.0% | 8.2% |
| Mid-Market | 61.5% | 68.0% |
| Enterprise | 38.5% | 23.9% |
| Total page views | 215 | 1,346 |
| Total LLM citations | 645 | 9,590 |
ManageEngine Asset Explorer
ManageEngine Asset Explorer comprehensive ITAM solution that lets IT teams discover, track, and manage all the IT hardware and software assets in their organization.
SolarWinds Service Desk
Enterprise-grade ITSM that's actually easy to use — resolve issues up to 52% faster with AI, unified asset management, and native ITOps integration built in from day one. SolarWinds Service Desk is a cloud-based IT service management (ITSM) platform that enables IT teams and other business departments to manage service requests, incidents, assets, and workflows in a unified environment.
- Ticketing System
- Asset Management
- Ticket Management
- Ease of Use
- User Interface
- Customer Satisfaction