G2 Vendor Directory

MakeForms vs. SurveySparrow

A side-by-side comparison based on G2 review data.

MetricMakeForms

by Eszmeletlen Holding Co.

SurveySparrow

by SurveySparrow Inc.

Overall rating4.94.4
Review count392,065
Ease of use9.89.2
Ease of setup9.99.1
Quality of support9.99.0
Meets requirements9.78.9
NPS97.43589762.827484
Small Business89.5%68.5%
Mid-Market10.5%24.5%
Enterprise0.0%7.0%
Total page views3801,968
Total LLM citations2,78512,555

MakeForms

MakeForms is an advanced online form builder designed for businesses that require a high level of customization, security, and privacy compliance. It offers an extensive set of features that help users create, manage, and share forms easily, while ensuring data integrity and security. Key features of MakeForms include various form fields, conditional logic, workflows, and team collaboration options, making it suitable for businesses of all sizes. The platform supports custom branding, domain mapping, and form designs, allowing users to embed forms into their websites or share them via email.

Pros

  • Ease of Use
  • Features
  • Easy Setup
  • User Interface
  • Customizability
  • Customer Support

SurveySparrow

SurveySparrow is the AI-powered CX platform that turns customer feedback into action on its own. Say a customer gives a low satisfaction score. SurveySparrow opens a ticket, assigns your success team, notifies Slack, and sends a follow-up. Nobody has to step in. Built so anyone on your team can run it. SurveySparrow collects feedback, understands it, and acts on it automatically. Collect: Conversational Surveys, with Echo, our AI, asking the natural follow-up in real time, lift response rates by 40%.

Pros

  • Ease of Use
  • User Interface
  • Helpful
  • User Experience
  • Features
  • Intuitive