G2 Vendor Directory

MakeForms vs. EngageBay

A side-by-side comparison based on G2 review data.

MetricMakeForms

by Eszmeletlen Holding Co.

EngageBay

by EngageBay Inc

Overall rating4.94.6
Review count39792
Ease of use9.89.2
Ease of setup9.99.2
Quality of support9.99.5
Meets requirements9.79.4
NPS97.43589788.431877
Small Business89.5%69.4%
Mid-Market10.5%29.0%
Enterprise0.0%1.7%
Total page views3804,682
Total LLM citations2,7852,348

MakeForms

MakeForms is an advanced online form builder designed for businesses that require a high level of customization, security, and privacy compliance. It offers an extensive set of features that help users create, manage, and share forms easily, while ensuring data integrity and security. Key features of MakeForms include various form fields, conditional logic, workflows, and team collaboration options, making it suitable for businesses of all sizes. The platform supports custom branding, domain mapping, and form designs, allowing users to embed forms into their websites or share them via email.

Pros

  • Ease of Use
  • Features
  • Easy Setup
  • User Interface
  • Customizability
  • Customer Support

EngageBay

EngageBay is an all-in-one customer engagement platform designed for small and mid-sized businesses that want to manage marketing, sales, and support from a unified system. Positioned as a cost-conscious alternative to platforms like HubSpot and ActiveCampaign, it focuses on delivering essential CRM and automation capabilities without the overhead typically associated with enterprise software. The platform combines contact and deal management, marketing automation, email marketing, landing pages, forms, live chat, and help desk functionality within a single interface.

Pros

  • Ease of Use
  • Automation
  • Customer Support
  • Features
  • Automations
  • Automation Features