G2 Vendor Directory

MaintainX vs. ServiceChannel

A side-by-side comparison based on G2 review data.

MetricMaintainX

by MaintainX, an Autodesk company

ServiceChannel

by ServiceChannel

Overall rating4.84.2
Review count1,596169
Ease of use9.58.4
Ease of setup9.38.7
Quality of support9.78.4
Meets requirements9.38.5
NPS89.08517447.878788
Small Business41.6%41.3%
Mid-Market50.0%15.6%
Enterprise8.3%43.1%
Total page views9,2171,000
Total LLM citations48,8216,581

MaintainX

MaintainX is an AI-powered, mobile-first maintenance and asset management platform built for the new industrial workforce. It empowers frontline teams to manage maintenance, assets, parts inventory, and purchase orders more efficiently, reducing unplanned downtime and boosting operational efficiency. MaintainX manages over 50 million work orders across 10 million assets. It’s used by hundreds of thousands of workers globally, and serves some of the world’s largest enterprises, including Univar, Cintas, Michaels, Duracell, Titan America, Dollar General, Magna, and many more.

Pros

  • Ease of Use
  • Customer Support
  • Work Orders
  • Features
  • Efficiency Improvement
  • Intuitive

ServiceChannel

ServiceChannel is the #1 facilities management system, helping you deliver an outstanding customer experience at every location. Over 600 leading global brands use ServiceChannel daily to conduct business with 70,000+ contractors at 330,000+ locations in 66 countries. Our service provider marketplace helps you source top providers in every market based on proven performance while optimizing for the metrics you care most about, such as speed and cost. By automating the work order process with Managed Services, you can keep your locations in top-notch shape and keep your customers happy.

Pros

  • Ease of Use
  • Efficiency
  • Work Orders
  • Positive Experience
  • Setup Ease
  • Easy Setup