G2 Vendor Directory

Mailtrack vs. Zoho CRM

A side-by-side comparison based on G2 review data.

MetricMailtrack

by Mailsuite

Zoho CRM

by Zoho

Overall rating4.64.1
Review count1352,956
Ease of use9.58.5
Ease of setup9.58.3
Quality of support9.18.0
Meets requirements9.38.6
NPS71.42857138.596491
Small Business54.1%61.6%
Mid-Market35.3%32.3%
Enterprise10.5%6.1%
Total page views4718,329
Total LLM citations99129,821

Mailtrack

Mailtrack is an email tracking tool for Gmail. It has been running since 2013 and has more than 3 million users. It adds double check marks to your Sent folder — one for delivered, two for read — so you know whether the message you just sent has landed, without leaving Gmail or changing how you work.

Pros

  • Ease of Use
  • Email Tracking
  • Easy Implementation
  • Data Accuracy
  • Easy Setup
  • Helpful

Zoho CRM

Zoho CRM is a cloud-based 360° customer relationship management tool that caters to business needs of mid-scale businesses to large-scale enterprises. Key features include contact management, sales funnels, pipeline management, workflow automation, AI-powered conversational assistant, task management, managing marketing campaigns, sales forecasting, customer support & service, inventory management, reporting & analytics, and seamlessly integrating with 500+ popular business apps in a single business system.

Pros

  • Ease of Use
  • Features
  • Integrations
  • Lead Management
  • Easy Integrations
  • Helpful