G2 Vendor Directory

Mailtrack vs. Freshsales

A side-by-side comparison based on G2 review data.

MetricMailtrack

by Mailsuite

Freshsales

by Freshworks

Overall rating4.64.5
Review count1351,244
Ease of use9.59.1
Ease of setup9.58.9
Quality of support9.19.0
Meets requirements9.38.9
NPS71.42857172.296173
Small Business54.1%67.7%
Mid-Market35.3%27.0%
Enterprise10.5%5.3%
Total page views4711,749
Total LLM citations9944,516

Mailtrack

Mailtrack is an email tracking tool for Gmail. It has been running since 2013 and has more than 3 million users. It adds double check marks to your Sent folder — one for delivered, two for read — so you know whether the message you just sent has landed, without leaving Gmail or changing how you work.

Pros

  • Ease of Use
  • Email Tracking
  • Easy Implementation
  • Data Accuracy
  • Easy Setup
  • Helpful

Freshsales

Freshsales is an easy-to-use, AI-powered sales CRM software. Trusted by 65,000+ businesses worldwide, Freshsales CRM helps sales teams attract quality leads, engage in contextual conversations, grow sales pipeline, boost conversions, and power productivity. Freshsales CRM provides a 360-degree view of contacts and accounts to empower sales teams with context to sell better. Sellers can manage sales pipelines to visualize deal progress and define and track sales targets. Sales teams can effortlessly engage with prospects and customers with the built-in phone, email, and chat capabilities.

Pros

  • Ease of Use
  • Features
  • Helpful
  • Customer Support
  • Intuitive
  • User Interface