Mailtrack vs. Bigin by Zoho CRM
A side-by-side comparison based on G2 review data.
| Metric | Mailtrack | Bigin by Zoho CRM |
|---|---|---|
| Overall rating | 4.6 | 4.6 |
| Review count | 135 | 877 |
| Ease of use | 9.5 | 9.2 |
| Ease of setup | 9.5 | 8.9 |
| Quality of support | 9.1 | 8.7 |
| Meets requirements | 9.3 | 8.8 |
| NPS | 71.428571 | 74.112257 |
| Small Business | 54.1% | 90.9% |
| Mid-Market | 35.3% | 8.1% |
| Enterprise | 10.5% | 1.0% |
| Total page views | 471 | 3,314 |
| Total LLM citations | 99 | 21,375 |
Mailtrack
Mailtrack is an email tracking tool for Gmail. It has been running since 2013 and has more than 3 million users. It adds double check marks to your Sent folder — one for delivered, two for read — so you know whether the message you just sent has landed, without leaving Gmail or changing how you work.
- Ease of Use
- Email Tracking
- Easy Implementation
- Data Accuracy
- Easy Setup
- Helpful
Bigin by Zoho CRM
Bigin by Zoho CRM is a simplified, AI-ready customer relationship management (CRM) software designed specifically for small businesses, startups, and customer-facing teams. Trusted by 50,000+ businesses across 150+ countries, Bigin helps small businesses unify all customer-facing operations — marketing, sales, onboarding, delivery, and support and helps manage customer relationships effectively.
- Ease of Use
- Simple
- Intuitive
- Simplicity
- Features
- Affordable