G2 Vendor Directory

Mailbutler vs. Drag

A side-by-side comparison based on G2 review data.

MetricMailbutler

by Mailbutler GmbH

Drag

by DragApp.com

Overall rating4.54.5
Review count65261
Ease of use8.89.0
Ease of setup9.48.9
Quality of support9.39.4
Meets requirements9.18.8
NPS63.07692362.598425
Small Business88.3%86.0%
Mid-Market10.0%11.3%
Enterprise1.7%2.7%
Total page views229181
Total LLM citations3,149998

Mailbutler

This is Mailbutler, the email plugin which makes your inbox smarter. Mailbutler gives you a multitude of useful, productivity-boosting features which you can access right in your inbox. It improves on the native features of your Apple Mail, Gmail or Outlook email client by offering smart functionality.

Pros

  • Professional Appearance
  • Time-saving
  • Affordable
  • Customer Satisfaction
  • Ease of Use
  • Customer Support

Drag

Drag is the AI-powered inbox platform for teams on Gmail and Google Workspace. Used by 240,000+ users since 2017. Built for teams, open to every agent. Shared addresses like support@, sales@ and info@ become a team inbox inside Gmail, with assignment, collision detection, internal notes, automations and SLAs, in board, list or preview views. Emails stay in Gmail. Varley, Drag's AI, is included in the Plus and Pro plans. It drafts, tags and summarises conversations, answers your team in Copilot, and learns from your help center and past conversations.

Pros

  • Collaboration
  • Team Collaboration
  • Organization
  • Ease of Use
  • Email Management
  • Efficiency