Magnetic vs. ConnectWise PSA
A side-by-side comparison based on G2 review data.
| Metric | Magnetic | ConnectWise PSA |
|---|---|---|
| Overall rating | 4.4 | 4.0 |
| Review count | 82 | 582 |
| Ease of use | 8.4 | 7.8 |
| Ease of setup | 8.6 | 7.1 |
| Quality of support | 9.3 | 7.8 |
| Meets requirements | 8.8 | 8.6 |
| NPS | 54.878049 | 30.630631 |
| Small Business | 82.5% | 66.1% |
| Mid-Market | 15.0% | 28.0% |
| Enterprise | 2.5% | 5.9% |
| Total page views | 574 | 921 |
| Total LLM citations | 1,262 | 8,599 |
Magnetic
Magnetic is an all-in-one workflow management platform specifically designed for professional services firms. This comprehensive software solution integrates essential project management functionalities into a single, user-friendly system. It encompasses a wide range of capabilities, including account management, business development, traffic management, project management, project finances, time tracking, billing, HR management, and resource scheduling.
- Ease of Use
- Financial Management
- Time Tracking
- Project Tracking
- Customer Support
- Resource Management
ConnectWise PSA
ConnectWise PSA is the most complete business management platform built specifically for companies that sell, service, and support technology. Designed for Managed Service Providers (MSPs) and IT service organizations, it centralizes operations, strengthens accountability, and improves service delivery by bringing every core workflow into one modern platform. ConnectWise PSA helps MSPs reduce manual effort and streamline operations through adaptive workflows, automated billing, and structured service processes.
- Ease of Use
- Integration
- Integrations
- Feature Richness
- Customer Support
- Customizability