Magnetic vs. Autotask
A side-by-side comparison based on G2 review data.
| Metric | Magnetic | Autotask |
|---|---|---|
| Overall rating | 4.4 | 4.3 |
| Review count | 82 | 641 |
| Ease of use | 8.4 | 8.2 |
| Ease of setup | 8.6 | 7.7 |
| Quality of support | 9.3 | 8.4 |
| Meets requirements | 8.8 | 8.7 |
| NPS | 54.878049 | 51.424051 |
| Small Business | 82.5% | 70.0% |
| Mid-Market | 15.0% | 27.1% |
| Enterprise | 2.5% | 2.9% |
| Total page views | 574 | 1,343 |
| Total LLM citations | 1,262 | 6,503 |
Magnetic
Magnetic is an all-in-one workflow management platform specifically designed for professional services firms. This comprehensive software solution integrates essential project management functionalities into a single, user-friendly system. It encompasses a wide range of capabilities, including account management, business development, traffic management, project management, project finances, time tracking, billing, HR management, and resource scheduling.
- Ease of Use
- Financial Management
- Time Tracking
- Project Tracking
- Customer Support
- Resource Management
Autotask
Autotask is the intelligent, unified PSA platform that powers high-performing MSP operations. It connects tickets, time, projects, contracts and billing in one seamless workflow — eliminating manual effort, reducing technician friction and ensuring every billable hour is captured automatically. With built-in automation and real-time visibility, Autotask streamlines service delivery, improves profitability and turns operational data into actionable dashboards that drive accountability and demonstrate value.
- Ease of Use
- Integrations
- Ticket Management
- Automation
- Efficiency
- Easy Integrations