G2 Vendor Directory

Magentrix Customer Portals vs. Influitive

A side-by-side comparison based on G2 review data.

MetricMagentrix Customer Portals

by Magentrix Corporation

Influitive

by Jigsaw Interactive

Overall rating4.74.4
Review count16396
Ease of use9.28.8
Ease of setup9.18.1
Quality of support9.69.3
Meets requirements9.18.8
NPS81.2567.010309
Small Business25.0%9.4%
Mid-Market62.5%48.6%
Enterprise12.5%42.0%
Total page views53667
Total LLM citations132,308

Magentrix Customer Portals

Deliver content and share information with your customers with a CRM-connected, Magentrix customer success portal. Customize the look and feel with your own brand. Control access to standard and custom objects, files and document sharing and eLearning. Social features allow users to collaborate on files and documents. Remove barriers to your clients by automating various interactions with your business, with a Magentrix customer self-service portal. KEY FEATURES: - CustomerSelf-Service (e.g.

Pros

    Influitive

    Influitive allows you to build a community of advocates and invite your customers, developers, partners, and employees to complete challenges, referrals, product reviews, social media posts, and more. As they complete these personalized challenges—which can be targeted to groups or individuals—they automatically earn points, badges, and levels to redeem professional perks and privileges. Easily visualize and report on all activities completed and the ROI of those activities, while integrating with your CRM and marketing automation platform to guide members through the entire customer journey.

    Pros

    • Ease of Use
    • Community Engagement
    • Competition Fun
    • Intuitive
    • Engagement
    • Customer Support