Macaw Agency Management System vs. Applied Epic
A side-by-side comparison based on G2 review data.
| Metric | Macaw Agency Management System | Applied Epic |
|---|---|---|
| Overall rating | 3.3 | 4.4 |
| Review count | 18 | 2,192 |
| Ease of use | 7.7 | 8.4 |
| Ease of setup | 6.7 | 7.8 |
| Quality of support | 8.1 | 8.9 |
| Meets requirements | 7.9 | 8.8 |
| NPS | -25 | 59.082308 |
| Small Business | 76.5% | 68.8% |
| Mid-Market | 17.6% | 25.7% |
| Enterprise | 5.9% | 5.5% |
| Total page views | 28 | 7,988 |
| Total LLM citations | 30 | 18,814 |
Macaw Agency Management System
Macaw Agency Management System supports the functions and workflows of Insurance Agencies, Brokers and Managing General Agents. The functional areas supported are CRM, Sales, Underwriting, Policy management, Claims recording and tracking, Billing, Payments, Customer self-service and Producer self-service. The front end is responsive and mobile-enabled. The insurance products across lines of business are configurable, and hence easy to change. The Rating and Underwriting capabilities are extremely detailed and flexible.
- Policy Management
- Workflow Efficiency
- Efficiency
- Time Saving
- Email Integration
- Ease of Use
Applied Epic
Applied Epic® is an AI-powered agency management system built for P&C and Benefits insurance agencies and brokerages. It moves beyond a traditional system of record by embedding automation and intelligence into everyday workflows, helping teams reduce manual work, streamline servicing and submissions, and manage the full customer lifecycle in one connected platform.
- Ease of Use
- Features
- Efficiency
- Data Management
- Organization
- Workflow Efficiency