G2 Vendor Directory

Macaw Agency Management System vs. AMS360

A side-by-side comparison based on G2 review data.

MetricMacaw Agency Management System

by Nest Innovative Solutions

AMS360

by Vertafore

Overall rating3.34.3
Review count181,121
Ease of use7.78.5
Ease of setup6.78.2
Quality of support8.18.8
Meets requirements7.98.7
NPS-2554.071363
Small Business76.5%79.0%
Mid-Market17.6%17.1%
Enterprise5.9%3.9%
Total page views282,520
Total LLM citations3011,738

Macaw Agency Management System

Macaw Agency Management System supports the functions and workflows of Insurance Agencies, Brokers and Managing General Agents. The functional areas supported are CRM, Sales, Underwriting, Policy management, Claims recording and tracking, Billing, Payments, Customer self-service and Producer self-service. The front end is responsive and mobile-enabled. The insurance products across lines of business are configurable, and hence easy to change. The Rating and Underwriting capabilities are extremely detailed and flexible.

Pros

  • Policy Management
  • Workflow Efficiency
  • Efficiency
  • Time Saving
  • Email Integration
  • Ease of Use

AMS360

AMS360® is the agency management system that empowers independent insurance agencies to streamline operations, drive growth, automate workflows, and focus on what matters most—their clients. Agencies depend on AMS360 as their source of truth for client communications and servicing, financial reporting, sales operations, data analysis, and policy management. AMS360 is also the central solution for AgencyOne, Vertafore’s integrated platform for connecting an agency’s business end-to-end.

Pros

  • Ease of Use
  • Customer Support
  • Integrations
  • Features
  • Easy Access
  • Data Management