G2 Vendor Directory

M360 vs. SAS Customer Intelligence 360

A side-by-side comparison based on G2 review data.

MetricM360

by Pocketstop

SAS Customer Intelligence 360

by SAS Institute

Overall rating4.74.4
Review count23150
Ease of use9.18.7
Ease of setup9.78.2
Quality of support9.69.0
Meets requirements9.58.9
NPS90.90909158.503401
Small Business60.9%22.0%
Mid-Market30.4%44.7%
Enterprise8.7%33.3%
Total page views69469
Total LLM citations1023,881

M360

M360 is an end-to-end marketing solution for shopping centers that streamlines multi-channel marketing execution, delivers personalized messages to shoppers at the most influential moments, and provides user-friendly reporting on KPIs that matter. With M360, shopping centers can build more complete shopper profiles, manage off-property and proximity-based text and email messaging, create automated messaging workflows, and view results in real time – all from a single platform.

Pros

    SAS Customer Intelligence 360

    SAS Customer Intelligence 360 is an AI-powered customer engagement platform that helps organizations connect customer data, decisions and delivery to create relevant, personalized experiences across every channel. The platform unifies audience management, customer journey orchestration, marketing decisioning, data activation and measurement in a single solution, enabling marketers to turn customer insights into real-time actions.

    Pros

    • Insights
    • Ease of Use
    • Analytics
    • Features
    • Capabilities
    • Integrations