G2 Vendor Directory

Lumen SD-WAN vs. Command|Link

A side-by-side comparison based on G2 review data.

MetricLumen SD-WAN

by Lumen Technologies

Command|Link

by CommandLink

Overall rating3.34.8
Review count1022
Ease of use7.19.5
Ease of setup6.29.5
Quality of support6.99.7
Meets requirements7.49.5
NPS-3090.909091
Small Business10.0%9.1%
Mid-Market80.0%59.1%
Enterprise10.0%31.8%
Total page views46338
Total LLM citations68181

Lumen SD-WAN

CenturyLink® SD-WAN solutions integrate disparate connectivity types into a seamless hybrid software-defined WAN for complete visibility and enhanced performance of your entire network ecosystem through a centralized customer portal.​ CenturyLink was recently recognized with the Frost and Sullivan Innovation and Leadership Award for SD-WAN in North America to go along with our 2017 MEF Award as the Best SD-WAN Managed Service of the Year, Worldwide.

Pros

    Command|Link

    ONE platform to manage your SD-WAN, UCaaS, CaaS, firewalls, MPLS, network, switches, IP phones, installs, trouble tickets, bills, and network performance across the entire globe Complete control of your technology stack without interference or dependency on vendors Increase agent efficiency and speed up issue resolution using CommandLink's proprietary ITSM Streamline IT support with automated software-enabled support workflows Shape service experiences for employees anywhere with full transparency at the most granular level Make real-time moves, adds, changes without picking up the

    Pros

    • Customer Support
    • Response Time
    • Reliability
    • Robust Support
    • Monitoring
    • Issue Resolution