Lumen Managed and Professional Services vs. ITECS Outsourcing
A side-by-side comparison based on G2 review data.
| Metric | Lumen Managed and Professional Services | ITECS Outsourcing |
|---|---|---|
| Overall rating | 3.6 | 4.9 |
| Review count | 19 | 11 |
| Ease of use | 7.7 | 0.0 |
| Ease of setup | 8.1 | 0.0 |
| Quality of support | 8.5 | 0.0 |
| Meets requirements | 8.2 | 0.0 |
| NPS | -10.526316 | 100 |
| Small Business | 26.3% | 63.6% |
| Mid-Market | 47.4% | 36.4% |
| Enterprise | 26.3% | 0.0% |
| Total page views | 68 | 71 |
| Total LLM citations | 293 | 53 |
Lumen Managed and Professional Services
CenturyLink® Managed Services provides skilled IT professionals across a variety disciplines to help you get the most from your IT ecosystem. Leverage skilled and experienced technical specialists, support managers and technical advisors to manage your network, hybrid hosting environments, applications and business continuity strategy and execution. Network Management – our network technicians can help maintain and manage your network ecosystem so your IT team can focus on innovating your core business offerings.
ITECS Outsourcing
ITECS provides managed and co-managed IT services for Dallas-Fort Worth businesses. Our services include day-to-day IT support, cybersecurity, cloud hosting and migration, backup and business continuity, Microsoft 365 support, and IT consulting/vCIO. Engagements are scoped around each organization's systems, internal IT team and business requirements, with support coverage and service commitments defined by the selected plan. Founded in 2002, ITECS Outsourcing, LLC operates under the ITECS brand with 22 employees. Our sole headquarters is 17304 Preston Rd Ste 460, Dallas, TX 75252.
- Professionalism
- Customer Support