Lumen Contact Center vs. Yeastar P-Series PBX System
A side-by-side comparison based on G2 review data.
| Metric | Lumen Contact Center | Yeastar P-Series PBX System |
|---|---|---|
| Overall rating | 4.2 | 4.8 |
| Review count | 13 | 81 |
| Ease of use | 9.2 | 9.8 |
| Ease of setup | 7.9 | 9.6 |
| Quality of support | 8.6 | 9.4 |
| Meets requirements | 8.3 | 9.4 |
| NPS | 46.153846 | 87.341772 |
| Small Business | 38.5% | 75.3% |
| Mid-Market | 38.5% | 21.0% |
| Enterprise | 23.1% | 3.7% |
| Total page views | 46 | 315 |
| Total LLM citations | 106 | 3,649 |
Lumen Contact Center
CenturyLink© Contact Center Solutions offer cloud- and network-based services that provide flexibility, scalability, and low TCO, as well as a robust feature-functionality set that delivers an excellent customer experience. Call Routing: Intelligent Pre-Route (IPR) Reduce call transfers and costly reroutes with Intelligent Pre-Route (IPR), a CenturyLink network-hosted application that integrates with Cisco Intelligent Call Manager (ICM). IPR routes calls to the appropriate destination directly from the Toll Free Network.
- Ease of Use
- CRM Integration
- Intuitive
- Easy Implementation
- Call Recording
- Helpful
Yeastar P-Series PBX System
Yeastar P-Series PBX System is the easy-first unified communications solution designed for every business size and industry. It reinvents how business connects by converging voice, video, chat, apps, and more in one solution, empowering modern businesses to engage teams, work anywhere, and delight customers easily. Easy to adopt, use, manage, and grow. With Yeastar P-Series PBX System, boundless communication will be within your easy reach.
- Ease of Use
- Features
- Integrations
- Customer Support
- Easy Setup
- Reliability