Lumen by Talkwalker vs. YouScan
A side-by-side comparison based on G2 review data.
| Metric | Lumen by Talkwalker | YouScan |
|---|---|---|
| Overall rating | 4.3 | 4.7 |
| Review count | 137 | 311 |
| Ease of use | 8.8 | 9.0 |
| Ease of setup | 8.6 | 8.9 |
| Quality of support | 9.4 | 9.8 |
| Meets requirements | 8.6 | 9.2 |
| NPS | 61.904762 | 85.016287 |
| Small Business | 39.3% | 47.6% |
| Mid-Market | 34.8% | 35.9% |
| Enterprise | 25.9% | 16.5% |
| Total page views | 800 | 2,377 |
| Total LLM citations | 745 | 9,401 |
Lumen by Talkwalker
Most organizations still learn what's happening on social media and across the web after the moment has already passed — piecing together reports, spreadsheets, and dashboards to catch up with conversations that shifted hours or days earlier. Lumen by Talkwalker is a social listening and intelligence platform that helps brands monitor, analyze, and act on real-time conversations across social media, news, blogs, forums, podcasts, reviews, and AI answers before the window of opportunity closes.
- Customer Support
- Customization
- Trend Analysis
- Feature Quantity
- Multi-platform
- Training
YouScan
YouScan is a next-generation, AI-powered social listening platform designed to help users gain deep insights into customer behavior and sentiment. This innovative solution caters specifically to marketers, researchers, and public relations professionals who seek to understand their audience more comprehensively. By analyzing what customers say, do, and who they are, YouScan provides a holistic view of consumer interactions with brands, enabling organizations to make informed decisions based on real-time data.
- Customer Support
- Helpful
- Ease of Use
- Analytics
- Social Listening
- Intuitive