G2 Vendor Directory

Lumen by Talkwalker vs. Vista Social

A side-by-side comparison based on G2 review data.

MetricLumen by Talkwalker

by Hootsuite

Vista Social

by Vista Social LLC

Overall rating4.34.8
Review count1371,140
Ease of use8.89.7
Ease of setup8.69.7
Quality of support9.49.6
Meets requirements8.69.7
NPS61.90476292.341549
Small Business39.3%72.2%
Mid-Market34.8%26.3%
Enterprise25.9%1.4%
Total page views8006,543
Total LLM citations74525,344

Lumen by Talkwalker

Most organizations still learn what's happening on social media and across the web after the moment has already passed — piecing together reports, spreadsheets, and dashboards to catch up with conversations that shifted hours or days earlier. Lumen by Talkwalker is a social listening and intelligence platform that helps brands monitor, analyze, and act on real-time conversations across social media, news, blogs, forums, podcasts, reviews, and AI answers before the window of opportunity closes.

Pros

  • Customer Support
  • Customization
  • Trend Analysis
  • Feature Quantity
  • Multi-platform
  • Training

Vista Social

Vista Social is an enterprise-ready social media management platform built for teams that refuse to settle. Every channel, every workflow, every integration, powered by AI that works while you sleep. You decide how you want to work. Turn on AI mode and let Ask Vista drive, or switch to Expert mode and run everything hands-on with the full set of powerful tools and automations. The platform adapts to how your team likes to operate, not the other way around. At the center of AI mode is Ask Vista, your conversational assistant. Instead of clicking through menus, you tell it what you need.

Pros

  • Ease of Use
  • Social Media Management
  • Features
  • Post Scheduling
  • Centralized Management
  • Intuitive