G2 Vendor Directory

Lumen by Talkwalker vs. Twitter API

A side-by-side comparison based on G2 review data.

MetricLumen by Talkwalker

by Hootsuite

Twitter API

by Twitter

Overall rating4.34.5
Review count13724
Ease of use8.88.7
Ease of setup8.68.3
Quality of support9.48.6
Meets requirements8.69.0
NPS61.90476263.636364
Small Business39.3%45.8%
Mid-Market34.8%41.7%
Enterprise25.9%12.5%
Total page views800121
Total LLM citations7451,458

Lumen by Talkwalker

Most organizations still learn what's happening on social media and across the web after the moment has already passed — piecing together reports, spreadsheets, and dashboards to catch up with conversations that shifted hours or days earlier. Lumen by Talkwalker is a social listening and intelligence platform that helps brands monitor, analyze, and act on real-time conversations across social media, news, blogs, forums, podcasts, reviews, and AI answers before the window of opportunity closes.

Pros

  • Customer Support
  • Customization
  • Trend Analysis
  • Feature Quantity
  • Multi-platform
  • Training

Twitter API

Twitters enterprise API platform delivers real-time and historical social data to power your business at scale.

Pros