Lumen by Talkwalker vs. Sprout Social
A side-by-side comparison based on G2 review data.
| Metric | Lumen by Talkwalker | Sprout Social |
|---|---|---|
| Overall rating | 4.3 | 4.4 |
| Review count | 137 | 7,310 |
| Ease of use | 8.8 | 8.9 |
| Ease of setup | 8.6 | 8.9 |
| Quality of support | 9.4 | 8.8 |
| Meets requirements | 8.6 | 8.8 |
| NPS | 61.904762 | 56.09116 |
| Small Business | 39.3% | 44.8% |
| Mid-Market | 34.8% | 37.4% |
| Enterprise | 25.9% | 17.7% |
| Total page views | 800 | 15,892 |
| Total LLM citations | 745 | 84,650 |
Lumen by Talkwalker
Most organizations still learn what's happening on social media and across the web after the moment has already passed — piecing together reports, spreadsheets, and dashboards to catch up with conversations that shifted hours or days earlier. Lumen by Talkwalker is a social listening and intelligence platform that helps brands monitor, analyze, and act on real-time conversations across social media, news, blogs, forums, podcasts, reviews, and AI answers before the window of opportunity closes.
- Customer Support
- Customization
- Trend Analysis
- Feature Quantity
- Multi-platform
- Training
Sprout Social
Sprout Social is a comprehensive social intelligence solution designed to turn insights into action to drive smarter, faster business impact. The AI-Powered Social Intelligence platform caters to tens of thousands of organizations, from small businesses to large enterprises, enabling them to harness the power of social media to enhance their brand presence and drive strategic decision-making.
- Ease of Use
- Post Scheduling
- Scheduling
- Analytics
- Centralized Management
- Features