G2 Vendor Directory

Lumen by Talkwalker vs. SocialPilot

A side-by-side comparison based on G2 review data.

MetricLumen by Talkwalker

by Hootsuite

SocialPilot

by SocialPilot

Overall rating4.34.5
Review count137846
Ease of use8.89.2
Ease of setup8.69.3
Quality of support9.49.1
Meets requirements8.69.0
NPS61.90476267.980884
Small Business39.3%87.0%
Mid-Market34.8%11.6%
Enterprise25.9%1.4%
Total page views8001,887
Total LLM citations74530,791

Lumen by Talkwalker

Most organizations still learn what's happening on social media and across the web after the moment has already passed — piecing together reports, spreadsheets, and dashboards to catch up with conversations that shifted hours or days earlier. Lumen by Talkwalker is a social listening and intelligence platform that helps brands monitor, analyze, and act on real-time conversations across social media, news, blogs, forums, podcasts, reviews, and AI answers before the window of opportunity closes.

Pros

  • Customer Support
  • Customization
  • Trend Analysis
  • Feature Quantity
  • Multi-platform
  • Training

SocialPilot

SocialPilot is a social media management software used by marketing agencies, small businesses, and in-house marketing teams to schedule, manage, and analyze social media activity across multiple accounts and clients from one platform. Key features include: 📅 Social media scheduling and bulk scheduling of up to 500 posts via CSV upload 🗓️ Social media calendar for daily, weekly, and monthly post planning 💬 Social media inbox for managing comments, messages, and mentions across platforms 👥 Role-based team collaboration with client approval workflows 🤖 AI-powered content creation with

Pros

  • Ease of Use
  • Post Scheduling
  • Scheduling
  • Scheduling Posts
  • Centralized Management
  • Posting Efficiency