G2 Vendor Directory

Lumen by Talkwalker vs. Social Status

A side-by-side comparison based on G2 review data.

MetricLumen by Talkwalker

by Hootsuite

Social Status

by Social Status

Overall rating4.34.6
Review count13791
Ease of use8.89.2
Ease of setup8.69.2
Quality of support9.49.5
Meets requirements8.69.1
NPS61.90476277.52809
Small Business39.3%85.7%
Mid-Market34.8%12.1%
Enterprise25.9%2.2%
Total page views800348
Total LLM citations7452,654

Lumen by Talkwalker

Most organizations still learn what's happening on social media and across the web after the moment has already passed — piecing together reports, spreadsheets, and dashboards to catch up with conversations that shifted hours or days earlier. Lumen by Talkwalker is a social listening and intelligence platform that helps brands monitor, analyze, and act on real-time conversations across social media, news, blogs, forums, podcasts, reviews, and AI answers before the window of opportunity closes.

Pros

  • Customer Support
  • Customization
  • Trend Analysis
  • Feature Quantity
  • Multi-platform
  • Training

Social Status

Trusted by 60,000 Social Media Managers worldwide. Social Status is a dedicated social media analytics and reporting tool with support for Facebook, Instagram, TikTok, YouTube, LinkedIn and X. Export boardroom-ready, fully customizable reports to PDF, PowerPoint PPTX or Google Slides. Download raw data to CSV or Excel XLSX. Social Status is a powerful suite of 4 social media analytics tools: *Profile Analytics* Connect all the pages and profiles you have admin access to. See full-funnel metrics and insights at the post level and the profile level.

Pros

  • Ease of Use
  • Intuitive
  • Analytics
  • Customer Support
  • Simple
  • Speed