G2 Vendor Directory

Lumen by Talkwalker vs. Reportei

A side-by-side comparison based on G2 review data.

MetricLumen by Talkwalker

by Hootsuite

Reportei

by Reportei

Overall rating4.34.6
Review count13749
Ease of use8.89.6
Ease of setup8.69.6
Quality of support9.49.6
Meets requirements8.69.3
NPS61.90476277.55102
Small Business39.3%89.8%
Mid-Market34.8%10.2%
Enterprise25.9%0.0%
Total page views80089
Total LLM citations745510

Lumen by Talkwalker

Most organizations still learn what's happening on social media and across the web after the moment has already passed — piecing together reports, spreadsheets, and dashboards to catch up with conversations that shifted hours or days earlier. Lumen by Talkwalker is a social listening and intelligence platform that helps brands monitor, analyze, and act on real-time conversations across social media, news, blogs, forums, podcasts, reviews, and AI answers before the window of opportunity closes.

Pros

  • Customer Support
  • Customization
  • Trend Analysis
  • Feature Quantity
  • Multi-platform
  • Training

Reportei

Reportei is a cloud-based platform built for marketing teams and agencies to centralize data, automate reporting, and deliver clear, professional insights. Connect tools like Google Ads, Meta Ads, Google Analytics, and HubSpot to transform scattered data into organized, easy-to-read dashboards — all in one place. Create reports in minutes using ready-to-use templates, automate your workflow, and present results your clients will actually understand.

Pros