G2 Vendor Directory

Lumen by Talkwalker vs. Pulsar Platform

A side-by-side comparison based on G2 review data.

MetricLumen by Talkwalker

by Hootsuite

Pulsar Platform

by Pulsar Platform

Overall rating4.34.3
Review count137105
Ease of use8.88.2
Ease of setup8.68.6
Quality of support9.49.6
Meets requirements8.68.5
NPS61.90476253.398058
Small Business39.3%29.5%
Mid-Market34.8%41.0%
Enterprise25.9%29.5%
Total page views800825
Total LLM citations7454,947

Lumen by Talkwalker

Most organizations still learn what's happening on social media and across the web after the moment has already passed — piecing together reports, spreadsheets, and dashboards to catch up with conversations that shifted hours or days earlier. Lumen by Talkwalker is a social listening and intelligence platform that helps brands monitor, analyze, and act on real-time conversations across social media, news, blogs, forums, podcasts, reviews, and AI answers before the window of opportunity closes.

Pros

  • Customer Support
  • Customization
  • Trend Analysis
  • Feature Quantity
  • Multi-platform
  • Training

Pulsar Platform

Pulsar is the AI platform for Audience and Social Intelligence. Pulsar's products power real-time, data-driven decisions in critical marketing, insights and comms functions of global enterprise companies, governments, and agency groups. Products include Pulsar TRAC for social listening and advanced audience segmentation, Pulsar CORE for owned-channel performance tracking and benchmarking, Narratives AI for tracking public opinion trends, Pulsar CLEAR for advertising compliance and Pulsar Crisis Oracle for brand crisis monitoring.

Pros

  • Ease of Use
  • Helpful
  • Customer Support
  • Customer Representatives
  • Insights Discovery
  • Reporting