Lumen by Talkwalker vs. Pulsar Platform
A side-by-side comparison based on G2 review data.
| Metric | Lumen by Talkwalker | Pulsar Platform |
|---|---|---|
| Overall rating | 4.3 | 4.3 |
| Review count | 137 | 105 |
| Ease of use | 8.8 | 8.2 |
| Ease of setup | 8.6 | 8.6 |
| Quality of support | 9.4 | 9.6 |
| Meets requirements | 8.6 | 8.5 |
| NPS | 61.904762 | 53.398058 |
| Small Business | 39.3% | 29.5% |
| Mid-Market | 34.8% | 41.0% |
| Enterprise | 25.9% | 29.5% |
| Total page views | 800 | 825 |
| Total LLM citations | 745 | 4,947 |
Lumen by Talkwalker
Most organizations still learn what's happening on social media and across the web after the moment has already passed — piecing together reports, spreadsheets, and dashboards to catch up with conversations that shifted hours or days earlier. Lumen by Talkwalker is a social listening and intelligence platform that helps brands monitor, analyze, and act on real-time conversations across social media, news, blogs, forums, podcasts, reviews, and AI answers before the window of opportunity closes.
- Customer Support
- Customization
- Trend Analysis
- Feature Quantity
- Multi-platform
- Training
Pulsar Platform
Pulsar is the AI platform for Audience and Social Intelligence. Pulsar's products power real-time, data-driven decisions in critical marketing, insights and comms functions of global enterprise companies, governments, and agency groups. Products include Pulsar TRAC for social listening and advanced audience segmentation, Pulsar CORE for owned-channel performance tracking and benchmarking, Narratives AI for tracking public opinion trends, Pulsar CLEAR for advertising compliance and Pulsar Crisis Oracle for brand crisis monitoring.
- Ease of Use
- Helpful
- Customer Support
- Customer Representatives
- Insights Discovery
- Reporting