G2 Vendor Directory

Lumen by Talkwalker vs. Onclusive Social

A side-by-side comparison based on G2 review data.

MetricLumen by Talkwalker

by Hootsuite

Onclusive Social

by Onclusive

Overall rating4.34.5
Review count137212
Ease of use8.88.9
Ease of setup8.68.2
Quality of support9.49.2
Meets requirements8.68.8
NPS61.90476270.935961
Small Business39.3%34.3%
Mid-Market34.8%29.4%
Enterprise25.9%36.3%
Total page views800200
Total LLM citations745707

Lumen by Talkwalker

Most organizations still learn what's happening on social media and across the web after the moment has already passed — piecing together reports, spreadsheets, and dashboards to catch up with conversations that shifted hours or days earlier. Lumen by Talkwalker is a social listening and intelligence platform that helps brands monitor, analyze, and act on real-time conversations across social media, news, blogs, forums, podcasts, reviews, and AI answers before the window of opportunity closes.

Pros

  • Customer Support
  • Customization
  • Trend Analysis
  • Feature Quantity
  • Multi-platform
  • Training

Onclusive Social

Onclusive Social is a cutting-edge social media intelligence platform that empowers marketing, PR, and communications teams to turn social media data into strategic insights. Our platform helps organizations make data-driven decisions that elevate their communications strategies and deliver measurable results, with unparalleled coverage across all major social networks, including LinkedIn and TikTok. Onclusive Social delivers the comprehensive social intelligence organizations need to drive business success.

Pros

  • Helpful
  • Analytics
  • Insights