G2 Vendor Directory

Lumen by Talkwalker vs. metricool

A side-by-side comparison based on G2 review data.

MetricLumen by Talkwalker

by Hootsuite

metricool

by Metricool

Overall rating4.34.4
Review count137102
Ease of use8.89.2
Ease of setup8.69.2
Quality of support9.49.1
Meets requirements8.68.8
NPS61.90476268.627451
Small Business39.3%87.0%
Mid-Market34.8%12.0%
Enterprise25.9%1.0%
Total page views8001,686
Total LLM citations74586,259

Lumen by Talkwalker

Most organizations still learn what's happening on social media and across the web after the moment has already passed — piecing together reports, spreadsheets, and dashboards to catch up with conversations that shifted hours or days earlier. Lumen by Talkwalker is a social listening and intelligence platform that helps brands monitor, analyze, and act on real-time conversations across social media, news, blogs, forums, podcasts, reviews, and AI answers before the window of opportunity closes.

Pros

  • Customer Support
  • Customization
  • Trend Analysis
  • Feature Quantity
  • Multi-platform
  • Training

metricool

Metricool is a social media management platform trusted by more than 3.5 million professionals, agencies, and brands including Adidas, BMW, Burger King, and Havas. It combines scheduling, analytics, competitor tracking, ads management, and AI-powered reporting in a single dashboard, available on both desktop and mobile. Schedule content across 11 social networks. Plan and publish posts on Instagram, TikTok, LinkedIn, Facebook, X (formerly Twitter), YouTube, Pinterest, Threads, Bluesky, Google Business Profile, and Twitch from one unified content calendar.

Pros

  • Ease of Use
  • Multi-platform
  • Scheduling
  • Analytics
  • Centralized Management
  • Analytics Focus